The 25-Metric Operations Scorecard

Score your operation across demand, delivery, finance, people and systems — 25 metrics, one page of results, and a clear read on which constraint to attack first.

Five categories, five metrics each, with a stated scoring anchor for every line
Anchors are numeric — pipeline coverage, DSO, close speed, rework rate, founder decision load
Five operating-stage bands from Undocumented to Systemised, each with a first move
Why the spread across categories matters more than the total score
If you cannot measure a metric, that is the finding — score it zero and move on

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A self-assessment framework for internal planning. Not financial, legal or tax advice. No spam — unsubscribe anytime.